• Location:- O'Hare International Airport, Chicago, Illinois, United States
  • Phone Number:- 1 800 645-3880
  • Working Hours:- 24×7 Hours
  • Website:- https://www.lufthansa.com/
Chicago

Making travel plans takes a whole lot of effort. Right from deciding the destination to choosing an airline to finally landing at the destination, comprises various factors to be considered.

We acknowledge the fact that even negligence for one single detail could result in a mess, thereby ruining your whole experience. Taking time out of the hectic work schedule is really difficult. And when you finally decide to get a break to visit a tourist destination, you should make the most of it.

Therefore, the travel specialists at the Lufthansa Chicago Airport Office in USA always keep working to help you with your travel plans, which includes booking a flight, packing baggage as per the defined rules, applying for other services, making use of the in-flight services, and much more.

Hence, if you are looking to book a flight with Lufthansa Airlines, or you have already booked one, you may contact the professionals at the office for any kind of consultation.

Useful Info of Lufthansa Chicago Airport Office

Address: O’Hare International Airport, Chicago, Illinois, United States

Contact Number: 1 800 645-3880

Email: NA

Working hours: 24 Hours

Airport Info& Map Location

Chicago O’Hare International Airport
10000 W Balmoral Ave, Chicago, IL 60666, United States

Airport no: +18008326352

Lufthansa Head Office Details

Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany

Contact No: +98 21 83 388

Fax Number: +49 69 69 646 01

Email ID: customer.relations@lufthansa.com

Official Website: https://www.lufthansa.com

Online Flight Check-in: https://www.lufthansa.com/is/en/online-check-in

Flight Status: https://www.lufthansa.com/rs/en/timetable-and-flight-status#/

Lufthansa Baggage Services Telephone Contact Numbers: 47 22 33 09 00

For baggage inquiries: Lufthansa baggage inquiries

Check the list of Lufthansa Offices Worldwide

General Information

IATA Code: LH

ICAO Code: DLH

Offers a Variety of Plane/Aircraft Types

  • Airbus A319-100
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A330-300
  • Airbus A340-600
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 747-8I
  • Airbus A320-200
  • Airbus A321-100
  • Airbus A321neo
  • Airbus A340-300
  • Airbus A350-900
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 777-9

Services Provided by Lufthansa Chicago Airport Office in USA

You must be perplexed by a number of queries, swirling around in your head. They may be related to your reservation, your hand luggage, checked baggage, refunds, special assistance services, travel with children, etc. We have listed down some of the services offered by the Lufthansa Chicago Airport Office in USA. 

Please go through the same and look forward to a convenient journey ahead with Lufthansa Airlines.

Flight Reservation

If you need to reserve a flight or if you have missed your flight, and you wish to reserve the new one that is to be operated right after your missed flight, you may contact the professionals to seek relevant guidance. You may also have other concerns like flying to a different route, upgrading your seats, or choosing another boarding class. You may confirm everything from the team and make a decision accordingly.

Also, seek information about the available modes of payment so that you can choose the one which suits you the best. Besides, don’t forget to confirm details about the terminal of your flight as the same might change in some cases.

Edit Booking

They may be certain requirements related to managing, editing, or modifying your flight booking. The expert team may be approached for any kind of assistance, whether you wish to upgrade your seats, select another boarding class, or need to buy any other service offered onboard the aircraft.

The team will also guide you about whether the services may be booked at that point of time, as most airlines generally set a time limit up to which you can request such services before the departure of your flight.

Cancel a Booking

If an urgent situation has cropped up and you won’t be able to fly, you can contact the team to seek guidance on the next step or the procedure to go ahead with getting your ticket cancelled. You may also seek information about the refund if it is applicable to your cancelled ticket. On the other hand, if you think you will have to take another flight on the same day from the same airport, you may also collect the relevant details and get a new booking made suitably. 

Baggage

Baggage-related concerns are also duly handled by travel experts at the Lufthansa Chicago Airport Office in USA. First of all, you should be sure about carrying baggage as per the limit defined by your airline. In case, you face any problems at the airport, or you have any other concerns such as you need to purchase extra baggage, you are recommended to seek consultation from the team.

Flight Status

You may need to confirm the status of your upcoming flight while you are waiting at the boarding gate. There may be news or information doing the rounds about the flight getting delayed or whether it will be cancelled. So, you can seek assistance from the team and take the next step accordingly.

Queries Related to Check-in

You may encounter issues related to check-in. For assistance in relation to your documents, or other constraints, maybe in case of international travel, you may contact the travel executives at the Lufthansa Chicago Airport Office in USA.

You need to proceed toward one of the check-in counters made available for Lufthansa Airlines at Terminal 5 of O’Hare International Airport (ORD) in Chicago, Illinois, United States. Show all the travel documents, certificates, or other necessary papers for your flight, as per requirement. 

Get your baggage checked. If the dimension and weight are found to be exceeding the limit set by your airline, the executive at the counter will inform and guide you about the next step i.e., purchasing extra baggage or others. Once you are done with fulfilling all the requirements, a boarding pass will be issued to you. Then you can go ahead toward the boarding gate.

You may inquire about using a self-service kiosk check-in service, if it is available at the airport. You can even choose to check in online through the website of Lufthansa Airlines. Any issues related to the printing of boarding pass etc., may be taken further to the team. 

Special Assistance Services

Taking care of the requirements of senior citizens at the airport and onboard is among the crucial areas considered by Lufthansa Airlines. Also, passengers with special needs or those with certain disabilities or mobility issues may need to avail of wheelchair service, use medical equipment on board, and need assistance on board. 

If you have already applied for such services in advance, before the departure of your flight, you may get in touch with the team for guidance in order to resolve the related issues, if any. Else, if you need to apply for it, the team will guide you on whether it is possible for you now as sometimes it is difficult if the flight departure time is near. 

In-flight Services

You may gather information about availing of various in-flight services offered by Lufthansa Airlines, whether you have reserved a seat in First Class, Premium Class, Business Class, or Economy Class. You can relish the delightful menu onboard, enjoy entertainment services, use a high-speed Wi-Fi facility, read eJournals, and do much more on your flight. 

Travel with Children

You may need assistance if you are travelling with small children. If you have already applied for this service, you are advised to approach the travel specialists at the office, in case of any queries regarding the same. Stay assured of a comfortable journey, as you will get all the necessary support on board to manage your travel in such a scenario. 

Travel of Unaccompanied Minors

Travel of unaccompanied minors is another important area of concern for Lufthansa Airlines. It is not always possible to travel along with your child on a flight. There could be some uncontrollable circumstances during which your child may have to travel alone on a flight. So if you have already reserved a ticket for your small child, you may enquire about the related aspects from the team at the airport office. If you wish to apply for the same, they will provide you with much-needed support. 

You may seek answers to queries like what should be the minimum age of your child to travel alone, what is the procedure to post a request for assistance for your child, what certificates or documents are you required to furnish, etc. 

Medical Travel Services by Lufthansa Airlines

Keeping in mind the comfort of passengers with medical issues, Lufthansa Airlines formed an association with “Medical Travel Companions”. Registering for this program enables passengers to avail of medical assistance on board. A medical expert is assigned to take care of their health on a flight. You are advised to get in touch with the team at the airport office if you need medical support onboard.  

Use Car Rental Service

It’s beneficial to book a car rental service in advance. Once you come out of the airport after spending hours on your flight journey, you surely need to reach your destination or defined location on time. So, having a car available outside provides convenience. You may inquire about reserving a car rental service from the team. 

Enquiries Handled by Lufthansa Airport Office Chicago, USA

Flight Ticket BookingMissing LuggageAirport Transfers
Flight Ticket CancellationImmigration ServicesSports Equipment
Flight Ticket ReschedulingIn-Flight WifiAirport Transportation
Web / Online Check-inAirport WifiSeats Enquiries and Selection
Airport Counter Check-inIn-Flight EntertainmentLufthansa Mobile App
Self Service Kiosk Check-inAirport FacilitiesVisa on Arrival
Unaccompanied MinorDelayed FlightsTransit Information
Baggage AllowanceLufthansa CodeshareIn-Flight Duty Free
Duty Free AllowanceLufthansa Duty FreeReceipts and Refunds
Flight InformationPromotional FaresTravel Insurance
Airport LoungesAnimals and PetsStar Alliance Codeshare
Visa InformationLufthansa LoungesLufthansa Holidays
In-Flight MealsConcierge ServicesMiles & More

FAQs Common Asked Q/A

What is the address of the Lufthansa Chicago Airport Office in USA?

The airport office of Lufthansa Airlines in Chicago is located in O’Hare International Airport, Chicago, Illinois, United States.

What is the contact number of the Lufthansa Chicago Airport Office in USA?

You may reach out to the office team at 1 800 645-3880 for queries.

Which terminal is Lufthansa at Chicago?

Lufthansa Airlines flights are operated through Terminal 5 of O’Hare International Airport (ORD) in Chicago, Illinois, United States.


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